Information we collect
We collect information you provide when creating an account, requesting support, configuring a product, placing an order, making payment or uploading production files. This may include your name, contact details, addresses, order specifications and files.
How information is used
Information is used to calculate and fulfil orders, process payments, provide support, communicate order updates, prevent misuse and improve the website.
Analytics and cookies
This website may use essential cookies for login, cart and security, plus tenant-configured analytics to understand page usage and improve the ordering experience. Analytics must not intentionally receive artwork content or sensitive payment details.
Sharing and service providers
Information may be processed by providers used for hosting, storage, payment, email, delivery and analytics. It is shared only where needed to operate the service, comply with law or protect legitimate interests.
Retention and security
Order records and production files are retained according to operational, legal and accounting needs. Reasonable technical and organisational measures are used to protect them, but no online system can guarantee absolute security.
Your choices
You may ask to access or correct your account information and may contact the business regarding deletion where retention is not legally or operationally required.
Contact
Questions about this policy can be sent to [email protected].